The Next Rung of Impact

As an experience-driven organization, delivering the WOW is a non-negotiable. The tech has to be superior and friction-less. Your experience needs to be human and authentic. And your mission serves as your north star as you make strategic decisions about how and where to digitally advance.

It doesn’t matter your industry…  for you, it’s all about creating stark raving fans, leaving a lasting impact, and continually raising the bar of what’s possible.

Thankfully, the next era of experience is here — with companies able to leverage the latest in emerging technologies, advanced analytics, and futuristic solutions to delight and thrill users like never before.

From leveraging AI/ML to customize experiences to tapping into predictive intelligence to read the minds of your customers, you’re all in when it comes to combining technological innovation with human centricity to revolutionize your space.

How We Help

We support firms who directly rely on experience to fuel their revenue, growth, and innovation goals —  from product and SaaS providers to eventing companies to nonprofit organizations to social impact firms.

At SQA Group, we approach solutioning through the lens of total experience, helping companies leverage technology, advanced analytics, and innovative capability to stand up a whole-of-approach to stakeholder experience, from customers to employees to users to shareholders. Supporting leaders across core areas such as:

  • Identifying how and where to apply futuristic technologies
  • Accelerating product velocity delivery, without sacrificing quality
  • Demystifying game-changers like AI and ML for swift application
  • Incorporating next-gen KPIs to gain a more multi-dimensional view
  • Ensuring data is predictive, and not just descriptive, to shape decisions

From Our Clients

“We are so close to the work that we didn’t know where our blind spots were. We needed the lens and the expertise of SQA Group who could show us what we weren’t seeing and illuminate what was previously in the dark. We're now leveraging our data for better outcomes for staff, increased revenue, organizational culture, and for the progression of the organization over the next decade.”

- Dr. Jason Ottley, Director of DEI

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Areas of Expertise

Supporting you with strategy, implementation, and execution across

  • AI/ML Implementation
  • Personalization + Customization
  • Continuous VoC Feedback
  • Predictive Intelligence
  • Quality of Product + Process
  • ROI Feasibility & Mapping
  • Dark Data Illumination
  • SDLC Automation
  • BRD Documentation
  • Future State Mapping

Related Resources

eBook: Total Experience

Free guide and tips to level up your experience framework

Download Now

Use Case: ROI Mapping

Partnering with SXSW to prove the ROI of future DEI initiatives

Learn More

Leapfrog with Experience

Unlock 50 next-gen KPIs to prevent and reverse your technical debt

Dive In

Measure the Immesureable

Unlock and activate new KPIs for a new business landscape

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Case Study: Leading Metrics

Helping a NPO transform from lagging to leading metrics

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